Privacy Policy

    Last updated: March 9, 2026

    1. Introduction

    Marsa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B marketplace platform.

    2. Information We Collect

    We collect information you provide directly:

    • Account information (name, email, phone number)
    • Business details (company name, commercial registration, address)
    • Product listings and catalog information
    • Messages and communications on the platform
    • RFQ submissions and transaction history

    We automatically collect:

    • Device and browser information
    • IP address and location data
    • Usage patterns and preferences
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use collected information to:

    • Provide and maintain our marketplace services
    • Process transactions and RFQ requests
    • Verify seller identities and business credentials
    • Send notifications about your account and transactions
    • Improve our platform and user experience
    • Prevent fraud and ensure platform security
    • Comply with legal obligations

    4. Information Sharing

    We may share your information with:

    • Other users as necessary for transactions (e.g., buyer-seller communications)
    • Service providers who assist our operations
    • Legal authorities when required by law
    • Business partners with your consent

    We do not sell your personal information to third parties.

    5. Data Security

    We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    6. Your Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate information
    • Request deletion of your data
    • Object to certain processing activities
    • Export your data in a portable format

    7. Cookies

    We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

    8. Data Retention

    We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

    9. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use of our services after changes indicates acceptance of the updated policy.

    10. Contact Us

    For privacy-related inquiries, please contact:
    Email: info@marsatijarah.com
    Address: King Fahd Road, Riyadh, Saudi Arabia

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