Question 1

What is Marsa?

Accepted Answer

Marsa is Saudi Arabia's premier B2B marketplace. We connect verified wholesale suppliers and distributors with businesses and retailers across the Kingdom, facilitating secure and efficient trade.

Question 2

How do I create an account?

Accepted Answer

Creating an account is simple. Click 'Sign Up' in the top right corner, choose whether you want to be a Buyer or a Seller, and fill in your company details. Verification may be required for certain account types.

Question 3

Is it free to use the platform?

Accepted Answer

Basic registration and browsing are free for buyers. We offer premium subscription tiers for sellers who want enhanced visibility, advanced analytics, and priority placement in our directories.

Question 4

How do I request a quote (RFQ)?

Accepted Answer

You can request a quote by navigating to any product page and clicking 'Request Quote'. Alternatively, you can use the 'Get RFQ' button on the homepage to submit a general request that will be distributed to relevant suppliers.

Question 5

How do I know a seller is trustworthy?

Accepted Answer

We employ a rigorous verification process. Look for the 'Verified Seller' badge on storefronts. This indicates we have checked their commercial registration and business credentials.

Question 6

Can I compare multiple products?

Accepted Answer

Yes! Use the 'Compare' button on product cards or details pages to add them to your comparison bar. Once you've selected up to 4 products, click 'Compare' to view their specs side-by-side.

Question 7

How do I list my products?

Accepted Answer

Once your seller account is approved, go to your Dashboard, navigate to 'Products', and click 'Add Product'. You can upload images, set pricing tiers, and define product specifications.

Question 8

How do I receive and respond to RFQs?

Accepted Answer

When a buyer submits an RFQ matching your categories, you will receive a notification and it will appear in your 'RFQ Inbox' on the Dashboard. From there, you can submit your customized quote directly to the buyer.

Question 9

What are the subscription plans?

Accepted Answer

We offer tailored subscription plans designed to scale with your business. Visit our Pricing page for detailed breakdowns of the Basic, Pro, and Enterprise tiers and their respective benefits.

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